SUPPORT

Why Us?

Parallel Solutions LLC offers comprehensive and responsive service for Acumatica, Exact Software, and supported third-party products. 

The Parallel SolutionLLC team is top-notch, and we understand that ERP is important to the efficient function of your business. We are here to offer technical guidance and support for all your business needs from general questions to troubleshooting software errors. We can also assist with customer reporting, training, or other special projects. 

We are here, when you need us. 

How to Contact Parallel Solutions Support

Parallel Solutions offers responsive technical support for Acumatica, Exact and supporting third-party solutions. If you are in need of support, we are happy to help. Use the following methods to contact us: 

440-498-9920

select the support option.

Email

support@parallelsolutions4u.com

Primary Consultant :  Each Parallel Solutions client is assigned a primary consultant, who knows your business and understands your needs. To reach your primary consultant, call 440-498-9920, and select consultant’s name.

Support Ticket: In order to submit a support ticket you will need to notify support@parallelsolutions4u.com and request login information to access the client portal. Once this step is completed, you will easily be able to submit a support ticket by clicking the button below.